Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our e-commerce platform.

1. Information We Collect

We collect the following types of information:

• Personal Information:
  • Full name and contact details
  • Shipping and billing addresses
  • Payment details
  • Date of birth (for age-restricted products)
• Usage Information:
  • How you use our platform
  • Search and browsing history
  • Product preferences
  • Device and browser information

2. Order Data

We handle order information including:

• Purchase and transaction details
• Product selections and specifications
• Special requests (gift wrapping, personalization, etc.)
• Order history

This data is processed in accordance with GDPR and relevant e-commerce regulations. We implement additional security measures for payment data protection and maintain PCI DSS compliance.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our platform and product offerings
• Personalize your shopping experience
• Comply with legal obligations

4. Data Protection

We implement robust security measures including:

• Encryption for payment data
• Secure access controls
• Regular security audits
• Staff training on data protection
• Encrypted storage of sensitive information

5. International Transfers

As a global e-commerce service, we may transfer data across borders. All transfers comply with GDPR and relevant data protection laws, using appropriate safeguards and security measures to ensure your data is properly protected regardless of location.

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing
• Opt out of marketing communications

7. Changes to Policy

We may update this policy as our services evolve. Significant changes will be notified to users directly through the platform.

8. Contact Us

For privacy-related queries or to exercise your rights, contact our Data Protection Officer at [email protected].

Last Updated: December 3, 2024